Are you staying in touch with your customers and potential customers on a regular basis? Do you nurture leads well to generate new clients and new business? When was the last time you told your buyers how much you appreciate them? Too many try to patch together a spreadsheet or a to-do list or multiple Read more about What is Bigin by Zoho CRM? Don’t Miss Out![More…]
Email is one of the most powerful tools that you can use to communicate with customers. And CRM is one of the most powerful tools that you can use to learn about customers and grow relationships. For both of those concepts to reach their potential in your business, they need to work hand in hand. Read more about How Do You Use CRM to Manage Your Email Marketing[More…]
A good friend of mine — an expert in the field of CRM — is always telling me how CRM adoption is very low among small businesses. My response? Duh! Of course it is. Oh, I am not making fun of my friend. He’s exactly right. Adoption is pretty low. I agree with him. The problem Read more about What Exactly Can a CRM Do for a Small Business?[More…]